Store Policy
CUSTOMER CARE
At Miloé, we want your experience to feel as thoughtful as the products we select.
If you have a question about an item, your order, delivery or returns, we’re here to help. You can contact us through our website or by email, and we’ll do our best to respond as quickly as possible.
We aim to provide clear product information, accurate descriptions and helpful support throughout your shopping experience.
If something isn’t right with your order, please get in touch and we’ll work with you to find the best solution.
PRIVACY & SAFETY
Your privacy and security are important to us.
Miloé only collects the information necessary to process orders, provide customer support and improve your experience on our website.
Personal information may include details such as your name, email address, delivery address and order information.
Payments are processed securely through our payment providers. Miloé does not directly store your full payment card details.
We do not sell your personal information to third parties.
Some trusted service providers, such as payment processors, delivery partners and website services, may receive the information required to complete your order or provide their services.
We take reasonable steps to protect your information and keep it secure.
By using our website, you agree to the collection and use of information in accordance with this policy.
WHOLESALE INQUIRIES
Wholesale partnerships are not currently available, but we’re always happy to hear from retailers interested in Miloé. Please contact us to register your interest.